All orders from our online store are shipped by Australia Post and delivered to customers all over the world. Each piece is wrapped in tissue paper and enclosed in beautiful hand-crafted packaging, bound with a ribbon, making it the perfect gift. If sending directly to a gift recipient you can be assured we never include printed receipts within our deliveries.
To learn more about your order click on the headings below to show or hide details:
Standard Shipping is Free within Australia using Parcel Post which includes signature upon delivery. Delivery within Australia is usually 2 to 4 business days. Alternatively you can upgrade to Express Post within Australia for an additional $11.00 when chosen at checkout.
Express Post delivery is generally next business day.
All purchases are shipped within 2-3 business days of order purchase. Both Parcel Post and Express Post provide you with tracking details so you can follow the delivery of your parcel directly to your door.
It is our pleasure to deliver your order Internationally.
For all international orders final shipping cost is determined by your country, postcode and items ordered, which will automatically be calculated before you complete checkout.
All international purchases are shipped within 2-3 business days, with an estimated delivery time of 10 - 15 business days. However delivery may extend up to 3 weeks pending your location and customs process.
If you have any queries on your delivery progress, please contact us directly on firstname.lastname@example.org
You may check the status of your order by logging into your Kookla Jewellery account. Once you have placed your order you will receive a confirmation email containing your tracking details.
If you do not receive a confirmation email please contact us directly - email@example.com
Tracking is provided for both Parcel Post and Express Post parcels delivered within Australia. Once your order is shipped, an e-mail will be sent containing a link to the tracking details for your viewing.
Feel free to contact Kookla Jewellery in relation to your delivery at any time, please e-mail us firstname.lastname@example.org
International orders do come with tracking.